Connect Clover
Use Clover to sync sales so returning guests are tracked automatically.
Before you start
- A Clover account with sign-in access.
Steps
- Go to the Integrations page.
- On the Clover card, select Connect.
- Select Connect Clover.
- Sign in to Clover and approve access. ForkStar requests read access to orders, customers, and payments.
- You return to ForkStar. The Clover card shows Connected.
What happens next
Sales sync every hour. Each payment is matched to a guest by phone or email when that information is available, and matched payments count toward Returning revenue. To pull sales right away, open the Clover card, select Manage, then Sync now.
Disconnect
Open the Clover card, select Manage, then Disconnect.
Troubleshooting
- My sales have not appeared yet. Sales sync once per hour. To pull them right away, select Manage, then Sync now. The first sync covers the last 90 days.
- A payment did not match a guest. A payment matches when the phone number or email on the payment matches a guest in your Guest log. Payments without matching contact details stay unmatched.